Hi Jase,
We had a similar issue and looking closer at the log
it was found that one activelink was setting the
description field to null on "Window Open" action when
"Modify All" operation was performed.
Thanks,
Mohan
--- Jase Brandon <[EMAIL PROTECTED]> wrote:
> Hello All,
> Help Desk 7.0.02
>
> When just discovered that when I perform a modify
> all operation on Case,
> I get "ARERR [326] Required field cannot be reset to
> a NULL value :
> 240000007"
> 240000007 is the Description Field. I logged Active
> Links/Filters and
> saw nothing in the log that would set the
> Description field to Null.
> Has anyone else had this problem? I already
> submitted this to support,
> but have heard nothing back from them. (surprise)
>
> Thanks in Advance,
>
>
>
> Jase Brandon
>
> Remedy Administration/Development
>
> Customer Support Systems Group
>
> Desk - (615) - 320-4494
>
> Cell - (334) - 318-5426
>
> [EMAIL PROTECTED]
>
>
>
> DaVita Inc.
>
>
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