Dwayne, TWO_TASK variable is required if you're connecting to a remote database.
There is a history of a bug in the install scripts with the password for aradmin. In certain versions, you were prompted for the new password if you had changed it. Issue was that the default password was hard coded into the rest of the script and ignored the one you entered. It's been fixed in most places but I did run into it again not too long ago with either a 6.3 or 7.0.1 install. I just happened to pick Share during the install process and there it was again. Dave -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin Sent: Wednesday, June 06, 2007 2:05 PM To: arslist@ARSLIST.ORG Subject: Re: ARSystem can't login to the database following installation - SOLVED Thank you, Ben, Mike and Susan ! I took all of your advices and it worked. Unfortunately I don't know which bit of advice actually made the difference. (I was too eager to get this working to do a controlled experiment.) I set the "TWO_TASK" variable (which I thot was only necessary if you have two ar systems on the same machine), and I reset the password to "AR#Admin#". Neither of these steps were necessary in the test environment, but if it works I'm not going to argue with success. Thanks again! Dwayne ---- Original message ---- >Date: Wed, 6 Jun 2007 12:02:38 -0500 >From: Susan Palmer <[EMAIL PROTECTED]> >Subject: Re: ARSystem can't login to the database following installation >To: arslist@ARSLIST.ORG > > ** > Dwayne, > > There is a point during the install that it asks for > the 'database' login/password. It's separate from > the Remedy database login, it asks for that too. > It's the Oracle system login to Oracle that your dba > will supply. It's easy to get this all confused. > > I'm suprised it didn't stop right at that point > during the install. If I key something wrong it > won't go forward. > > hth, > Susan > > > On 6/6/07, Dwayne Martin <[EMAIL PROTECTED]> wrote: > > Hello everyone, > > I am installing AR System as non-root. (ARS 7.01 > patch 2, Linux server, Oracle 10.2 db) onto a > database copied from another server. > > Before installing I "tnsping" the new database. > > When the installer asks me for the "ARAdmin" > password to the database I give it the same > password I use to log in via TOAD, and via sqlplus > on the Linux machine. The installation goes to > completion, but on the start-up of the ARSystem I > get: > > " > 390600 : Failure while trying to connect to the > SQL database. > Please ensure the SQL database is running or > contact the Database Administrator for help (ARERR > 550) > ORA-01017: invalid username/password; logon > denied > > 390600 : Cannot initialize contact with SQL > database (ARERR 551) > Stop server > > 390600 : AR System server terminated -- fatal > error encountered (ARNOTE 21). > " > > I have repeated the installation about ten times, > sometimes copying and pasting the password, > sometimes having somebody else enter it, just to > make sure I am entering the correct password. I > am sure that at least ONE of those ten times I > entered it correctly, but the ARSystem still can't > log into the database. > > All the logs show the same "invalid > username/password" message, but of course they > don't say what password the system is using so it > isn't very helpful. > > Any suggestions (other than try ten more times)? > > Dwayne Martin > Computing Support > James Madison University > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at > www.arslist.org ARSlist:"Where the Answers Are" > > __20060125_______________________This posting was > submitted with HTML in it___ Dwayne Martin Computing Support James Madison University ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
