The entries are given a percentage value 20,40,60,80 and 100. The selection of yes or no will either provide a 100% or less calculation. I did not have time to find what form hols the value range that will set the risk level. This is similar to how Priority is now calculated in Incident from Urgency and Impact.
-----Original Message----- From: Ross carins <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Wed, 13 Jun 2007 5:44 pm Subject: Re: Risk Level calculation in 7 ** Hi Jack, Can I assume by this question that you know how the Risk level is calculated? If so could you let me know? We are in the process of rolling change out to one of our sites and I'm trying to 'tweak' the risk question answers so it will give the result we want, knowing how the risk level is actually calculated would be very useful. (in answer to your question, I didn't realise that it would do "3.4" etc, so I can't answer your question sorry) Thanks, Ross On 6/14/07, Covert, Jack <[EMAIL PROTECTED]> wrote: ** Hi guys. I have a question that BMC doesn't seem to be able/willing to answer. I don't have 7 installed yet (still waiting on hardware) so I can't check myself. Does anybody know how rounding is handled in the calculation? If it's 3.4 is that 3? If it's 3.6 is that 4? If anybody knows, I'd appreciate the info. Thanks. Jack Covert Corporate IT Enterprise Systems Management Remedy Support Team Remedy Support Team Home Page http://collaborate.mckesson.com/sites/esm/remedy __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ AOL now offers free email to everyone. Find out more about what's free from AOL at AOL.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"