Andy, I could I was just trying to keep as out of box as I can.
Howard On 6/18/07, Mayfield, Andy L. <[EMAIL PROTECTED]> wrote:
** Couldn't you use a filter for this? And select "Modify" for the Execute On condition. *Andy L. Mayfield* *Sr. System Operation Specialist* *Alabama Power Company* *Office: 8-226-1805* ------------------------------ *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Howard Richter *Sent:* Monday, June 18, 2007 10:36 AM *To:* arslist@ARSLIST.ORG *Subject:* Notifications in 7.0 ** Good morning all, Since the documentation is lacking on the notification engine in 7.0 I have a question for the group. Has anyone created a notification (using the notification engine) that will update the owner of an incident each time the incident is updated? The engine has a number of triggers, however update is not one of them and I can not see how to update the list of triggers on the NTE:SYS-Define NT Events form. It looks like its only a static list, which means there is more behind this. As always thanks, hbr -- Howard Richter Remedy ServiceDesk Manager CedarCrestone Managed Services Center [EMAIL PROTECTED] __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___
-- Howard Richter Remedy ServiceDesk Manager CedarCrestone Managed Services Center [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
