Rick -

The space usage is probably related to storing CLOB's out of row.  There's 
a defect (somewhere) regarding your exact situation with Disco/CMDB.

We found that when loading 120k+ people, our db grew out of control. There 
is auditing functionality on ctm:people, and storing clob's (zero length 
fields) out of row will eat at least your db block size (8k usually) for 
each row.  I've made it a point to switch on clob-in-row as soon as 
finishing the ars install (prior to itsm7) and manually moving clobs out 
of row via ardbc.conf as needed.

If you use a utility such as TOAD you can browse objects (on the 
tablespace tab) and sort by size.  Our offender was the CTM:AuditLogSystem 
form which had grown to about 1GB

Here's a snippet of some of my email on the subject:


"So I did some math (always a scary thing) ...

Column C536870935 data is basically:

"1178756214AR_ESCALATORLocation has been set with Site : 01018 - 
Covington - Wa

Region has been set with  : Department Store

Default Notify Mechanism has been set to  : E-mail

Client Type has been set to : Office-Based Employee

Received Person ID : PTG000000008352

PTG000000008352 has Asset Viewer Permissions now

People Entry has been successfully added

User Information has been successfully added

User Form Information for Company Kohl's has been successfully modified."


That data is 468 characters.  We're non-unicode for the ARServer so that 
should be bytes.  Bump it up to 500.  Multiply by 120000.  60000000 bytes. 
 

Convert that to megabytes = 57 which is getting stored in the database as 
994MB.  Even if I got screwed up on my bit/byte stuff and math, 457MB is 
nowhere close to 994.

"

hth,
tony

-- 
Tony Worthington
[EMAIL PROTECTED]
262-703-5911



Rick Cook <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 
<arslist@ARSLIST.ORG>
06/20/2007 09:58 AM
Please respond to
arslist@ARSLIST.ORG


To
arslist@ARSLIST.ORG
cc

Subject
Re: Anybody running ARS 7 on Oracle 10g XE (XE is free)






** 
Ours, even after all the configuration data was in (including LDAP and a 
truncated DSL), fit in about 1 GB (on Oracle 9), until we started 
importing asset records from Discovery, at which time it ballooned to 
about 10 GB.  So even with Oracle 10, I would think 4 GB should hold plain 
ITSM 7 without FD/TD.
 
Rick From: Action Request System discussion list(ARSList) 
[mailto:[EMAIL PROTECTED] On Behalf Of Guillaume Rheault
Sent: Wednesday, June 20, 2007 7:30 AM
To: arslist@ARSLIST.ORG
Subject: Re: Anybody running ARS 7 on Oracle 10g XE (XE is free)

** 
great, thanks Jarl.
BTW, does anybody know if ITSM 7 would fit in 4GB? with or without sample 
data (excluding the product dictionary)

From: Jarl Grøneng
Sent: Wed 06/20/07 12:23 AM
To: arslist@ARSLIST.ORG
Subject: Re: Anybody running ARS 7 on Oracle 10g XE (XE is free)

Yes, using it on my laptop with 7.x But only for small development 
tasks...

--
Jarl

On 6/20/07, Guillaume Rheault <[EMAIL PROTECTED]> wrote:
> **
>
> Anybody out there running ARS 7.x on Oracle 10g XE (Express Edition)?
> Oracle 10g XE is not listed on the Remedy compatibility matrix (why??), 
but
> maybe somebody has given it a shot...
>
> XE is free since 02/2006, according to this Oracle press release:
>
> http://www.oracle.com/corporate/press/2006_feb/oraclexega-022806.html
>
> "The software can be downloaded for free from the Oracle Technology 
Network
> at: http://www.oracle.com/technology/xe. Oracle Database XE
> is available for download, usage and distribution at no charge."
>
> Any feedback is appreciated
>
> thx, Guillaume
>
>
>
>
>
>   __20060125_______________________This posting was
> submitted with HTML in it___

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