We have seen this error.
 
In some cases a reinstall of the user or an upgrade fixed the problem.
 
In others we renamed the folder C:\Program Files\Common Files\Business 
Objects\3.0 to C:\Program Files\Common Files\Business Objects\3.0_OLD and then 
did a reinstall. This forces the install to reinstall the crystal link.
 
** 

>>> "Pierson, Shawn" <[EMAIL PROTECTED]> Jun 20, 2007 10:47 AM >>>

Good morning folks, 
When attempting to run a report out of the full client in 7.0, I get the 
following error: 
An error occurred while generating the Crystal report: 0x80004003 - Invalid 
pointer (ARERR 1904) 
Any ideas on what this is and how to fix it?  The BMC knowledgebase is useless 
for this problem. 
Thanks, 
Shawn Pierson 
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