DSO in 7 has a password (in Admin Tool: File -> Server Information ->
Connection Settings tab)
 
I don't remember if 5 had a place for a password so could this be the
problem?
 
Scenario:  7 (with password) could send to 5 (which would ignore
password) but 5 (no password) can't send to 7 (with password)
 
Fred

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger
Sent: Thursday, June 21, 2007 4:16 PM
To: arslist@ARSLIST.ORG
Subject: DSO Issue


** 

Server 1 - ARS 7.01P2

                SQL2K

                WIN2003

 

Server 2 - ARS 5.1.2P1375

                HPUNIX 11

                ORACLE 8.1.7

 

We are having an problem with DSO. Server 1 is able to send data to
Server 2 however Server 2 is not able to send back. Both servers are
licenses although the license on Server 2 is demo set to expire on July
13. The ardist log on Server 2 is getting the following entry:

 

            <DIST> Authentication failed (ARERR 623) <DIST>
Authentication failed (ARERR 623) <DIST> Pending distributed operation
for this entry canceled due to error (ARDSNOTE 3003)

<DIST>    0001466 - DSO-Engineering Transfer

 

I am wondering if anyone has any ideas. Could there be any compatibility
issues between server versions.

 

Thanks,

 

Roger A. Nall

Manager, OSSNMS Remedy

T-Mobile USA

Desk: 813-348-2556(New)

Cell: 973-652-6723

FAX: 813-348-2565

sf49fanv     AIM IM

RogerNall   Yahoo IM

 

 

 
 

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