DSO in 7 has a password (in Admin Tool: File -> Server Information -> Connection Settings tab) I don't remember if 5 had a place for a password so could this be the problem? Scenario: 7 (with password) could send to 5 (which would ignore password) but 5 (no password) can't send to 7 (with password) Fred
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger Sent: Thursday, June 21, 2007 4:16 PM To: arslist@ARSLIST.ORG Subject: DSO Issue ** Server 1 - ARS 7.01P2 SQL2K WIN2003 Server 2 - ARS 5.1.2P1375 HPUNIX 11 ORACLE 8.1.7 We are having an problem with DSO. Server 1 is able to send data to Server 2 however Server 2 is not able to send back. Both servers are licenses although the license on Server 2 is demo set to expire on July 13. The ardist log on Server 2 is getting the following entry: <DIST> Authentication failed (ARERR 623) <DIST> Authentication failed (ARERR 623) <DIST> Pending distributed operation for this entry canceled due to error (ARDSNOTE 3003) <DIST> 0001466 - DSO-Engineering Transfer I am wondering if anyone has any ideas. Could there be any compatibility issues between server versions. Thanks, Roger A. Nall Manager, OSSNMS Remedy T-Mobile USA Desk: 813-348-2556(New) Cell: 973-652-6723 FAX: 813-348-2565 sf49fanv AIM IM RogerNall Yahoo IM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"