Check for any error in fom "AR System Email Error logs", specially for POP3 connection.
IPBS On 7/4/07, Rick Cook <[EMAIL PROTECTED]> wrote:
Brooks, the email config guide has some instructions, with which you're probably familiar. The instructions have to be followed EXACTLY, or you will likely not see things work right. So go through the instructions and ensure that your account and the Email config entry are set up as they're supposed to be, and see what happens. Rick -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of brooksm Sent: Tuesday, July 03, 2007 3:11 PM To: arslist@ARSLIST.ORG Subject: Problem processing incoming mail We have both an outgoing and incoming mailbox set up. The outgoing is working fine and haven't had any need to use the incoming mailbox until now. I need to get email submission working and while trying to send email to the user that we set up for Remedy emails on MS Exchange I found that these incoming emails are going just sitting in the inbox of the Remedy accout and not being processed by the Remedy mailbox(inbox). The main difference between the Incoming mailbox and Outgoing mailbox is the Email Server Type. Outgoing uses: SMTP Incoming uses: POP3 Everything else is pretty much the same. Can someone give me some ideas on how I can troubleshoot the incoming mailbox? Thanks Brooks -- View this message in context: http://www.nabble.com/Problem-processing-incoming-mail-tf4021257.html#a11421 652 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
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