We've installed multiple times to a 10g RAC environment.  We also have 
used both the InstantClient and full bloated one.

Make sure your TWO_TASK is set to the service name (sid) of the db, your 
ORACLE_HOME is set and if not at least TNS_ADMIN is.

Here's a snip from my tnsnames.ora:

<SERVICE> = 
  (DESCRIPTION = 
    (ADDRESS = (PROTOCOL = TCP)(HOST = vip1.domain.com)(PORT = 1521)) 
    (ADDRESS = (PROTOCOL = TCP)(HOST = vip2.domain.com)(PORT = 1521)) 
    (LOAD_BALANCE = yes) 
    (CONNECT_DATA = 
      (SERVER = DEDICATED) 
      (SERVICE_NAME = <SERVICE>.domain.com) 
      (FAILOVER_MODE = 
        (TYPE = SELECT) 
        (METHOD = BASIC) 
        (RETRIES = 180) 
        (DELAY = 5) 
      ) 
    ) 
  ) 


-- 
Tony Worthington
[EMAIL PROTECTED]
262-703-5911



Andrew Hicox <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 
<arslist@ARSLIST.ORG>
07/05/2007 12:59 PM
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Subject
ARS7 install against oracle 10g RAC






** 
Everyone:
 
I'm having a heckuva time installing ARS7 against an Oracle 10G Rapic 
Application Cluster (RAC).
Solaris 10 is the operating system, and I'm using the 10G client library.
 I'm doing a non-root install with the ARS7 installer.
 
I can connect to the oracle instance on the RAC with sqlplus from the 
remedy machine just fine, however the remedy installer REFUSES to connect 
to the oracle instance. We have $ORACLE_SID and $ORACLE_HOME set correctly 
and the tnsnames.ora file is correct as well. I've even tried specifying 
the SID in the system user name like '[EMAIL PROTECTED]' when the installer 
asks.
 
I'm going out of my mind, here.
Has anyone here ever tried this before? Any suggestions if so?
 
thanks,
 
-Andrew

 
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