Oh. My. God, people.
So, me and the oracle DBA have been chasing this problem all over today.
turns out we had it all set up correctly from the get-go.
The problem? The temporary oracle 'system' password: te$ting
Guess what? The remedy installer was interpreting everything after the $ as
a variable name, and literally sending the string 'te' as the system
password.
<venting>
Words cannot describe how pissed off I am at BMC right now.
Everybody has bugs, I get that, but this installer has been out for HOW
long?
And NOBODY has tried a system password containing a dollar-sign yet?
We paid HOW MUCH for a server license and user licenses (for Production,
Dev AND Test)???
It's just common sense, you wrap shell arguments with user input in quotes.
I mean DAMN ... I wasted two days of my schedule, and ended up having to
tear apart remedy's own installer script to find it ...
</venting>
-Andrew
-----Original Message-----
From: Tony Worthington <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Date: Thu, 5 Jul 2007 13:18:34 -0500
Subject: Re: ARS7 install against oracle 10g RAC
We've installed multiple times to a 10g RAC environment. We also have
used both the InstantClient and full bloated one.
Make sure your TWO_TASK is set to the service name (sid) of the db, your
ORACLE_HOME is set and if not at least TNS_ADMIN is.
Here's a snip from my tnsnames.ora:
<SERVICE> =
(DESCRIPTION =
(ADDRESS = (PROTOCOL = TCP)(HOST = vip1.domain.com)(PORT = 1521))
(ADDRESS = (PROTOCOL = TCP)(HOST = vip2.domain.com)(PORT = 1521))
(LOAD_BALANCE = yes)
(CONNECT_DATA =
(SERVER = DEDICATED)
(SERVICE_NAME = <SERVICE>.domain.com)
(FAILOVER_MODE =
(TYPE = SELECT)
(METHOD = BASIC)
(RETRIES = 180)
(DELAY = 5)
)
)
)
--
Tony Worthington
[EMAIL PROTECTED]
262-703-5911
Andrew Hicox <[EMAIL PROTECTED]>
Sent by: "Action Request System discussion list(ARSList)"
<arslist@ARSLIST.ORG>
07/05/2007 12:59 PM
Please respond to
arslist@ARSLIST.ORG
To
arslist@ARSLIST.ORG
cc
Subject
ARS7 install against oracle 10g RAC
**
Everyone:
I'm having a heckuva time installing ARS7 against an Oracle 10G Rapic
Application Cluster (RAC).
Solaris 10 is the operating system, and I'm using the 10G client library.
I'm doing a non-root install with the ARS7 installer.
I can connect to the oracle instance on the RAC with sqlplus from the
remedy machine just fine, however the remedy installer REFUSES to connect
to the oracle instance. We have $ORACLE_SID and $ORACLE_HOME set correctly
and the tnsnames.ora file is correct as well. I've even tried specifying
the SID in the system user name like '[EMAIL PROTECTED]' when the installer
asks.
I'm going out of my mind, here.
Has anyone here ever tried this before? Any suggestions if so?
thanks,
-Andrew
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