Hi Dave,

I tried accessing the data now.

No data is displayed when I can find records, but no output data is
displayed in the fields of the form "AR System Administration: License
Review".

I guess we will have to investigate a little further to see why it works
in the table of the form "AR System Administration: Manage User
Licenses"...

        Best Regards - Misi, RRR AB, http://www.rrr.se

> Misi,
>
> With 7.x have you had a chance to see if data can be extracted from
> Manage User Licenses in the Administration Console Application?
>
> Dave
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Misi Mladoniczky
> Sent: Thursday, July 05, 2007 5:25 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Current connected users
>
> Hi,
>
> I would suggest that you try the Demo-version of RRR|License to see how
> well your license are currently allocated. It requires at least a 1-week
> user log.
>
> Sometimes you need to build workflow leveraging the login status of each
> user. In version 6.3 and lower this is not readily available. I have a
> Service/Daemon calld RRR|UserStatus that will set a check-box reflecting
> who is logged in or not. I have it for Windows and Solaris if anyone is
> interested. Please let me know if you want a copy.
>
>         Best Regards - Misi, RRR AB, http://www.rrr.se
>
> Products from RRR Scandinavia:
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy
> logs.
> * RRR|Translator - Manage and automate your language translations.
> Find these products, and many free tools and utilities, at
> http://rrr.se.
>
>> Hi All,
>>
>> The theory is use ARGetServerStatistics and run the application at an
>> interval of 5 minutes. The result return by ARGetServerStatistics
> should
>> be written in a table. The second step is to analyze data gather over,
>> let say, a month. In my opinion discovering what users do not use a
> fix
>> license even if they have a fixed license. In this manner fixed
> licenses
>> can be realocated in time.
>>
>> Regards,
>> Daniel
>>
>>
>> ________________________________
>>
>> From: Action Request System discussion list(ARSList)
>> [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
>> Sent: Wednesday, July 04, 2007 7:56 PM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: Current connected users
>>
>>
>> **
>> ...or the API.
>>
>> Stephen
>>
>> ________________________________
>>
>> From: Action Request System discussion list(ARSList)
>> [mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David
>> Sent: Wednesday, July 04, 2007 10:13 AM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: Current connected users
>>
>>
>> **
>> Well there's always the user log also.
>>
>> Dave
>>
>> ________________________________
>>
>> From: Action Request System discussion list(ARSList)
>> [mailto:[EMAIL PROTECTED] On Behalf Of George Treisbach
>> Sent: Wednesday, July 04, 2007 8:47 AM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: Current connected users
>>
>>
>> **
>>
>>
>>      "Can anybody suggest a way to get a list of connected uses to an
>> Action
>>      Request System version 6.3?
>>
>>      Best regards,
>>      Daniel"
>>
>>
>> If you want a list you can print, create a form and create an entry
> with
>> user and date/time information.  Use an active link to push
> information
>> whenever user opens a default form or opens 'any' form on the system.
>> Another active link MAY be able to update the entry with log-out
>> information when the client/mid-tier user is closed.
>>
>> You could also create a display form with table to list the active
>> users.
>>
>> G Treisbach
>> Harrisburg, Pa. USA
>>
>>
>> __20060125_______________________This posting was submitted with HTML
> in
>> it___ __20060125_______________________This posting was submitted with
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>> submitted with HTML in it___
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>>
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