Hi Dave, I tried accessing the data now.
No data is displayed when I can find records, but no output data is displayed in the fields of the form "AR System Administration: License Review". I guess we will have to investigate a little further to see why it works in the table of the form "AR System Administration: Manage User Licenses"... Best Regards - Misi, RRR AB, http://www.rrr.se > Misi, > > With 7.x have you had a chance to see if data can be extracted from > Manage User Licenses in the Administration Console Application? > > Dave > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Misi Mladoniczky > Sent: Thursday, July 05, 2007 5:25 AM > To: arslist@ARSLIST.ORG > Subject: Re: Current connected users > > Hi, > > I would suggest that you try the Demo-version of RRR|License to see how > well your license are currently allocated. It requires at least a 1-week > user log. > > Sometimes you need to build workflow leveraging the login status of each > user. In version 6.3 and lower this is not readily available. I have a > Service/Daemon calld RRR|UserStatus that will set a check-box reflecting > who is logged in or not. I have it for Windows and Solaris if anyone is > interested. Please let me know if you want a copy. > > Best Regards - Misi, RRR AB, http://www.rrr.se > > Products from RRR Scandinavia: > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy > logs. > * RRR|Translator - Manage and automate your language translations. > Find these products, and many free tools and utilities, at > http://rrr.se. > >> Hi All, >> >> The theory is use ARGetServerStatistics and run the application at an >> interval of 5 minutes. The result return by ARGetServerStatistics > should >> be written in a table. The second step is to analyze data gather over, >> let say, a month. In my opinion discovering what users do not use a > fix >> license even if they have a fixed license. In this manner fixed > licenses >> can be realocated in time. >> >> Regards, >> Daniel >> >> >> ________________________________ >> >> From: Action Request System discussion list(ARSList) >> [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen >> Sent: Wednesday, July 04, 2007 7:56 PM >> To: arslist@ARSLIST.ORG >> Subject: Re: Current connected users >> >> >> ** >> ...or the API. >> >> Stephen >> >> ________________________________ >> >> From: Action Request System discussion list(ARSList) >> [mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David >> Sent: Wednesday, July 04, 2007 10:13 AM >> To: arslist@ARSLIST.ORG >> Subject: Re: Current connected users >> >> >> ** >> Well there's always the user log also. >> >> Dave >> >> ________________________________ >> >> From: Action Request System discussion list(ARSList) >> [mailto:[EMAIL PROTECTED] On Behalf Of George Treisbach >> Sent: Wednesday, July 04, 2007 8:47 AM >> To: arslist@ARSLIST.ORG >> Subject: Re: Current connected users >> >> >> ** >> >> >> "Can anybody suggest a way to get a list of connected uses to an >> Action >> Request System version 6.3? >> >> Best regards, >> Daniel" >> >> >> If you want a list you can print, create a form and create an entry > with >> user and date/time information. Use an active link to push > information >> whenever user opens a default form or opens 'any' form on the system. >> Another active link MAY be able to update the entry with log-out >> information when the client/mid-tier user is closed. >> >> You could also create a display form with table to list the active >> users. >> >> G Treisbach >> Harrisburg, Pa. USA >> >> >> __20060125_______________________This posting was submitted with HTML > in >> it___ __20060125_______________________This posting was submitted with >> HTML in it___ __20060125_______________________This posting was >> submitted with HTML in it___ >> >> > ________________________________________________________________________ > _______ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > ARSlist:"Where >> the Answers Are" >> >> -- >> >> *****DISCLAIMER***** >> >> The information contained in this communication is confidential and > may be >> legally privileged. 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