Hi Brad Please check if anyone has changed the password of the Distinguished Name in the ARDBC LDAP Configuration form
regards -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Monday, July 09, 2007 8:17 PM To: arslist@ARSLIST.ORG Subject: Re: ARERR 623 AREA LDAP problem Turn on the User and Plugin logs Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Brad Terhune Sent: Monday, July 09, 2007 9:24 AM To: arslist@ARSLIST.ORG Subject: ARERR 623 AREA LDAP problem Good morning list! Pardon my ignorance but I cannot figure this one out. All of the users that I have authenticating off our Active Directory cannot log in this morning (all of a sudden, was working Friday). Exchange and domain computer logins work fine on AD so it does not seem to be directly tied to AD. I have restarted the box and commented out the external authentication line in the ar.cfg file and restarted the services. Didn't work. I cannot find an error log that i can use but I don't know where to start to look. I am running ARS 6.3, Helpdesk 5.6 on a Windows Server 2003 box. Oracle back end. The Windows firewall is off. Thanks, Brad ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
