Thanks, Kaiser and Sandra! No, I don't have separate web views. Yes, the problem persists after clearing the cache. And now the fields have disappeared for me too, and I have Administrator permissions, so it isn't a permissions issue afterall.
Dwayne Martin ---- Original message ---- >Date: Wed, 11 Jul 2007 14:25:01 -0400 >From: "Hennigan, Sandra H CTR OSD-CIO" <[EMAIL PROTECTED]> >Subject: Re: Fields disappearing in Mid-Tier (U) >To: arslist@ARSLIST.ORG > >UNCLASSIFIED > >Are the fields visible after clearing the cache? > >Sandra Hennigan > >Enterprise Remedy Administrator >Office # 703-602-2525 x251 >CACI - Ever Vigilant > >Apparently, there is nothing that cannot happen today. Mark Twain > >-----Original Message----- >From: Action Request System discussion list(ARSList) >[mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 >CS/SCCE >Sent: Wednesday, July 11, 2007 1:51 PM >To: arslist@ARSLIST.ORG >Subject: Re: Fields disappearing in Mid-Tier > > >You don't, by chance, have a separate web view of the form that doesn't >have the fields on it? > >-----Original Message----- >From: Action Request System discussion list(ARSList) >[mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin >Sent: Wednesday, July 11, 2007 12:42 PM >To: arslist@ARSLIST.ORG >Subject: Fields disappearing in Mid-Tier > >Hello Everyone, > >We are seeing cases of fields that have been visible for years suddenly >disappearing in Mid-Tier. I can see them, which suggests a permissions >issue. But the users also have permissions to the now-invisible fields. >The same users can see these same fields in the client User tool. > >Any idea what is going on? > >(Mid-Tier 6.3 on Win 2000 IIS 5 web server, ARS 7.01 patch 3, Linux >server) > >Dwayne Martin >Computing Support >James Madison University > >________________________________________________________________________ >_______ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where >the Answers Are" > >________________________________________________________________________ >_______ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where >the Answers Are" > >_______________________________________________________________________________ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the >Answers Are" Dwayne Martin Computing Support James Madison University _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"