It seems to be just new users that are added. We have users on patch 1412 and 1454, both have app errors when new users are logging in. We've been up and running on Remedy for 5 years, this started intermittently a year ago. I've tried the uninstall, no help.
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Dries Sent: Thursday, July 12, 2007 11:47 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy User Tool gets an application error every time you close ** I did have this problem, and it was the same version and the 1412 patch, I also when down the path of logging client side active links, and could find nothing. Plus is was not consistent, not all users had the error on exit. One of two solutions resolved the issue. 1. A simple uninstall and reinstall of the same version User tool sometimes fixed the issue. 2. In other cases it was necessary to install the 7x user tool, we eventually did this across the board. The only thing we could determine was there was some other applications registry entry that conflicted with the entry of the version 6 1412 patch Remedy User tool, but could never pin it down completely. __20060125_______________________This posting was submitted with HTML in it___ CONFIDENTIALITY NOTICE: This e-mail transmission may contain confidential information. This information is solely for the use of the individual(s) or entity to whom or which it was intended. If not an intended recipient, any review, copying, printing, disclosure, distribution or any other use is strictly prohibited. If you have received this email in error, please immediately notify the sender by reply e-mail. Please delete this e-mail from your files if you are not the intended recipient. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
