Colby,

I have seen similar occurrences before.  I recall rebooting the server
corrected the situation. 

HTH

Stephen 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Zebel, Colby
Sent: Friday, July 20, 2007 6:07 AM
To: arslist@ARSLIST.ORG
Subject: Service hanging

Hi,

I'm seeing an issue where the Remedy service simply sits and hangs at a
'starting' status.  Nothing is logged in the Remedy, NT, or DB logs.  If
I point this app server at my dev database the service will start and if
I point the dev app server at this database the dev service does the
same thing.  Leading me to believe it's an issue with the database.  I
can connect from the app server to the database via odbcping and
enterprise manager and I have confirmed the correct ownership of objects
in the db.  This was working fine until an attempt was made to restart
the service early this morning.  Nothing has changed on the database
since the last restart.  Any ideas? I'm a little desperate...

Environment:
Win2k server (OS and remote DB)
ARS 7.0.1 patch 1
SQL Server 2000

Thanks!
Colby

Colby Zebel, Remedy Developer/Administrator Technisource (formerly
IntelliMark) Office - 717.790.0404 x5288 Mobile - 717.919.4738
[EMAIL PROTECTED] http://www.technisource.com

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