I am taking a course in Pleasanton (Installing and Configuring ITSM 7.0) next
week that is listed on the education list as available to the public. It does
have prerequisite required courses, however. Could it be that it is
restricted
due to the prerequisite courses? Just a thought.
--
Regards,
Louise van Hine
KTSL Limited
[EMAIL PROTECTED]
Quoting Timothy Powell <[EMAIL PROTECTED]>:
** Rick and Norm, I heard from two very reliable sources that
these classes, "reserved" for partners and/or internal BMC employees,
were routinely being cancelled by BMC for unknown reasons. It was
"assumed" by these sources that it was due to lack of adequate
teaching resources and schedule conflicts. I was also told by these
two sources that BMC would not be opening these classes up to
customers/independents because BMC doesn't want "us" involved in
future implementations any longer. They want to control who does it
and how it's done (BMC and BMC partners using their "certified"
implementation specialists). Look at the other part of this....you
can't "play" with the 7.0 apps any longer because it takes a set of
full blown licenses and not many of us independents can afford that.
On the other hand, partners are given the licenses as part of their
partner agreement. So you can't muck around and learn the apps and
you can't get implementation training.....I don't know about you, but
I know what 1+1 appears to equal...... **disclaimer** This is what I
was told by two different partner reps....not what I personally know
to be fact. Tim
-------------------------
FROM: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] ON BEHALF OF Rick Cook
SENT: Tuesday, July 31, 2007 11:16 AM
TO: arslist@ARSLIST.ORG
SUBJECT: Re: Remedy 7.0 Admin training
** That's true. I do hope they either open that up to customers
soon, or offer a reasonable alternative for them. Many want to
attend training to be able to effectively administer the apps, and I
don't see a class that does that for them. Initially, it was
restricted to ensure that the implementation consultants would have
first dibs on the space. I don't know what the demand/demographics
currently are for that class, or whether they justify continuing the
restriction. Rick
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96
CS/SCCE
Sent: Tuesday, July 31, 2007 11:07 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy 7.0 Admin training
I heard the same thing. Is it true?
Rhetorical question: If true, why in the world would they do that?!
On 7/31/07, JOHN ATHERLY wrote: **
Thanks all I heard some where that Installation and Configuration
of ITSM 7 is only for partners
John Atherly
American Power Conversion
[EMAIL PROTECTED]
401-789-5735 Ext. 2120
1-800-788-2208 Ext. 2120 __20060125_______________________This
posting was submitted with HTML in it___
--
Rick Cook
Cook Enterprises
253-278-4112 __20060125_______________________This posting was
submitted with HTML in it___ __20060125_______________________This
posting was submitted with HTML in it___
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