Hello Everyone, (ARS 7.01 patch 2, Linux server, Oracle 10.2 db)
How do you insert a pause in an active link or a filter? I have heard that you should run a process then call that process. So I have a "pause" program on our server that says "sleep $1". On the server if I enter "/opt/remedy/HelpDesk/pause 10" it waits ten seconds then returns the cursor. So I set up both an active link and a filter to do the "pause 10" command then send a message. The active link does a "Run Process" of "@@:/opt/remedy/HelpDesk/pause 10". The filter is the same but without the "@@:". In both cases I get the message right away. The active link log shows: <ACTL> Process: /opt/remedy/HelpDesk/pause 10 <ACTL> Success The filter has a "`!" after it to make it run in phase 1, and the filter log shows it running before the message, but the message still appears right away. What am I doing wrong? Is there a better way of solving this altogether? It seems like pausing is such a normal thing to do that there should be a built-in Remedy function. Dwayne Martin Computing Support James Madison University _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
