Hi List,
 
We are on ARS 6.3 and Sybase 5.1 here in the organisation. We are in the
process of building a console which allows our users to submit calls in a
customised form. This has a .NET front-end which through a stored procedure
inserts records in a Remedy staging table (which is a regular form) and this
staging form in turn inserts records in other main forms at the back-end.
 
Now we have a requirement to allow users to attach some files as attachments
in the GUI and send them to final attachment fields on the regular form. Can
anyone give ideas for a good way of doing this? I have made an attachment
field in the staging form so that it can pass the files to the other regular
forms. But my stored procedure is not able to update/pass value to this
attachment field on staging form. Hence I am stuck in this.
 
Can anyone suggest what I should be doing in this case?
 
Thanks. 
 
Warm Regards,
 
Nisha Ramtri
IEA Remedy Team
RBS India Development Centre
 
 

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