What kind of workflow is tied to the button? Maybe it's set to be hidden when certain events occur or only show in certain modes.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Matthew Gee Sent: Wednesday, August 22, 2007 4:52 AM To: arslist@ARSLIST.ORG Subject: Padlock Dissapears?! Hi All, I wonder if you can help me? On our helpdesk tickets we have a padlock which when you click on it pops up a security question window. Now this keeps diserpearing every now on then on some users, when i clear the users local cache it re- appears however it can then disserpear within hours?! any ideas Matt ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"