We recently upgraded to ars 701P2 and all of our reports had been created in Crystal 8.5 and 9. Most worked just fine after upgrading. Some had to be opened in Crystal 11 and saved, then worked fine.
Most run off off a button on a report form that can include parameters feed through a dialog form. After the report was saved in Crystal 11 I had to re-record the macro if one was involved and reselect on the active link. It seemed the reports that had subreports were the ones that needed to be opened/saved in Crystal 11. I was very pleased when I didn't have to recreate a monster report I have with 14 subreports. The resaving worked just fine. Also, we had to configure the ODBC connection on the user PC which we didn't have to do before to include 'underscores'. Also needed to include the user login information, which we didn't do before. And I'd say that was for the people that ran reports that contained subreports but couldn't be 100% sure on that. Susan ARS 701P2 Oracle 10g Client 701P3 Admin 701P3 Migrator 701P4 Server Win2003 On 8/22/07, Lammey, Peter A. <[EMAIL PROTECTED]> wrote: > > ** > > I attempted to convert an existing report that we have that was written in > Crystal 9 (against our Remedy 6.3 server with ITSM 5.6) and convert the > report using the Remedy 7.X ODBC driver supplied by the Remedy 7.X User > tool. > > I remapped the fields on the report to the new form and it ran fine from > within Crystal. > > When I embedded the report into the Report form (included with ITSM 7.X) > any reports that have a Date range do not work since a pop up window comes > back asking to put the dates in a different format (The dates are formated > MM/DD/YYYY but the pop up asks that Dates be entered in the format > YYYY-MM-DD). > > Has anyone else run into this issue? How can this be corrected? > > ARS 7.01 Patch 002 > ITSM Patch 005 > Database - Oracle 10gR2 > App Server - Windows 2003 > > Thanks > Peter Lammey > ESPN MIT Technical Services & Applications Management > 860-766-4761 > __20060125_______________________This posting was submitted with HTML in > it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
