**
must have got confused with the email sent me by BMC is says..
New Electronic Product Distribution Site for All BMC Software Products
Our BMC Software Customer Support Web site has been enhanced to provide our
customers with greater self-service capabilities. The launch of our new
Electronic Product Distribution site gives you increased direct access to
our products and offers:
A single download site for all BMC products
Self-serve maintenance downloads
Ease of use through a four-step download process and search capabilities
License Key Information for each version of your product
Individualized "Favorites" list of products Thanks Dave..
On 8/20/07, Easter, David <[EMAIL PROTECTED]> wrote:
> **
>
> > I thought it was going to provide me with my licesnes too, I just did
not see it though... ?
>
> License key generation is not within the EPD structure and remains
available in its original location on Support Central. You can find it
under the "Licensing and Passwords" link.
>
>
http://www.bmc.com/info_center_support/overview/0,3252,19097_61032733,00.html
>
> There are links to this site within the "license key information" document
for each product.
>
> Thanks,
>
>
> -David J. Easter
> Sr. Product Manager, Service Management Business Unit
> BMC Software, Inc.
>
> The opinions, statements, and/or suggested courses of action expressed in
this E-mail do not necessarily reflect those of BMC Software, Inc. My
voluntary participation in this forum is not intended to convey a role as a
spokesperson, liaison or public relations representative for BMC Software,
Inc.
>
>
> ________________________________
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG ] On Behalf Of patrick zandi
> Sent: Monday, August 20, 2007 5:20 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: BMC have done it again
>
>
> **
> Tested it a minute ago.. worked fine..
> The only complaint I had was the search function, if you previously
selected a product then decided to add something with seach text - it clears
out what you selected.
> Works Great.. Much better tool.
> I thought it was going to provide me with my licesnes too, I just did not
see it though... ?
>
>
> On 8/20/07, Ian Trimnell <[EMAIL PROTECTED] > wrote:
> > **
> >
> >
> > Just went to BMC Support Central to check out the latest patches and
have noticed that they have gone and changed the product download area.
This has now changed to "Electronic Product Distribution" (or EPD) and it
does not now work with any of my browsers :-(
> >
> >
> > Response from https://webapps.bmc.com/epd/ is:
> >
> > Proxy Error
> >
> > The proxy server received an invalid response from an upstream server.
> > The proxy server could not handle the request GET /epd/.
> >
> > Reason: Error reading from remote server
> >
> > Why oh why do these people go and change things? BTW, I am using
Firefox 2 and IE 6 and they both worked with the old download system. So my
question to BMC is 'what has changed?'
> >
> > Yours in frustration,
> > Ian ________________________________
Ian Trimnell, AR System Lead Developer (amongst other jobs),
> > Specialist Support & Information Team, Academic & Administrative
Computing Service
> > Open University, MILTON KEYNES, UK
> > Phone: 01908 653741 web: http://www.open.ac.uk/
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>
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