Hi all listers,
I have a few performance related queries abt. BMC
Remedy 6.3server. We have ARS server
6.3 on Solaris 5.9 with the Oracle 9i database on the same box and also
Remedy Mid-tier 6.3(Apache webserver and Tomcat as servlet engine) , Remedy
Flashboards 6.3, Remedy Email Engine 6.3 sitting on the same solaris box .
The RAM on the solaris server is 10GB and physical hard disk drive is 200GB.
Ticket Creation: Maximum number of tickets that can be created on the
system:
a) In one minute
b) In one hour
c) In one day
2. Ticket Update: Maximum number of tickets that can be updated on the
system:
a) In one minute
b) In one hour
c) In one day
3. System Utilization:
a) Max CPU utilization
b) Min CPU utilization
c) Average CPU utilization
d) Average Memory utilization
e) Max Memory Utilization
f) Min Memory utilization
4. Client performance: (Windows and Web based)
a) Minimum system configuration of the computer.
b) Minimum resources to be available on the computer at the time of
launching the application.
c) System Resources utilized by the Remedy application (web and Windows)
5. System scalability:
a) As per current configuration; If ?x? number of tickets can be created on
the system in 1 hr; then what up-gradation (in terms of memory, CPU,
database) needs to be done on the server to support ?2x? ticket creation per
hour.
Please let me know.
Rgds.,
Frank
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