> I have been waiting for such a promised white paper for about a year now, but it seems to be no longer on the radar, or I think it would be out. Without getting into too many details, it is not off the radar and is still being worked on with the goal of making it publicly available to all BMC customers. For customers in immediate need, you can contact your BMC sales representative, partner or contact BMC support - they can make the the white paper and utility available on a case-by-case basis. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc.
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Thursday, August 30, 2007 10:04 AM To: arslist@ARSLIST.ORG Subject: Re: Can CMDB 2.0 work ITSM 6.0 ** Theoretically, it can work. It just takes a modification of how ITSM 6 interacts with the different CDM in v2.0. If you're experienced enough with both HD 7 and CMDB to be comfortable doing that, then there is no patch or white paper necessary. If you aren't, there was supposed to be a white paper issued to lead one through that process. I have been waiting for such a promised white paper for about a year now, but it seems to be no longer on the radar, or I think it would be out. You may be on your own for this one. Rick On 8/30/07, Run4Life &Win <[EMAIL PROTECTED]> wrote: ** Dear Experts Please share you experience & information on this compatibility Can we make CMDB 2.0 work with ITSM 6.0 on ARS 7.x platform and if posible please share any link or white paper on the same Warm Regards Himanshu __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"