In the 7.1 folder there is a document called EPOD_REMEDYAPPLICATIONS_LICENSEKEY_DJE.doc.
It's a short document. Here is everything that's in the document: BMC REMEDY APPLICATIONS powered by AR System If you are running this software on AR System 7.0.01 or prior: A product license key is required for this software. You will need the following information to request a temporary license key trial usage or while the processing of your permanent key is performed: 1. Login to Support Central at http://www.bmc.com/support 2. Click on the Licensing and Passwords link 3. Click on the Request a Trial/Temporary License link 4. Agree to the End User License Agreement 5. Choose your product and enter the requested information 6. Click the Request License button 7. Your temporary license key will be sent via Email NOTE: The keys generated on this page are 30 day trial keys. Remember to return to the Licensing page to obtain your permanent keys when you are notified they are ready. If you are running this software on AR System 7.1.00 or later: NO PRODUCT LICENSE KEY IS REQUIRED Please refer to the AR System 7.1.00 documentation for information on how to enable a license for this software. You are licensed to use only the capacity that you have purchased pursuant to your license agreement and applicable order. For After Hour, Emergency, or Technical help contact BMC Contact Center Houston at 1-800-537-1813 or email support at [EMAIL PROTECTED] Dave -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr OC-ALC/ITMA Sent: Tuesday, September 04, 2007 3:19 PM To: arslist@ARSLIST.ORG Subject: Re: 7.1 available today? Has anyone figured out the new licensing? I see form the release-notes-710.pdf (pg. 8) the following: Enterprise features ! Customer-driven license enforcement system-License keys are no longer used to enforce limits for any license types except server licenses. Customers must self-enforce limits for all other AR System and application license types. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David Sent: Tuesday, September 04, 2007 1:23 PM To: arslist@ARSLIST.ORG Subject: Re: 7.1 available today? "What's New" was posted previously to the BMC Developer's Network: http://developer.bmc.com/jiveProd/entry.jspa?externalID=1926 Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley Sent: Tuesday, September 04, 2007 11:19 AM To: arslist@ARSLIST.ORG Subject: Re: 7.1 available today? Where is the "What's new in 7.1 docs"? When I looked at the documentation, it seemed like everything else was there (Getting Started, Install, Mid Tier Install etc..) Thanks Kyle strauss wrote: > Support for Safari 3. A complete overhaul of mid-tier. The list goes > on... See the "what's new in 7.1" documents. We have been waiting for > this release to go live on. > > Christopher Strauss, Ph.D. > Remedy Database Administrator > University of North Texas Computing Center http://remedy.unt.edu/ > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Dwayne Martin > Sent: Monday, September 03, 2007 12:23 PM > To: arslist@ARSLIST.ORG > Subject: Re: 7.1 available today? > > If you don't use CMDB or ISTM is there any reason to upgrade? > > Dwayne Martin > James Madison University > > ---- Original message ---- > >> Date: Mon, 3 Sep 2007 19:15:43 +0200 >> From: Sebastiaan De Man <[EMAIL PROTECTED]> >> Subject: Re: 7.1 available today? >> To: arslist@ARSLIST.ORG >> >> ** >> Ooops, I mean EIE 7.1 being compatible with EIE 7.0. >> >> I checked the release notes, nothing about another >> patch for ITSM 7, so I guess somebody has to go >> first and check for the rest of us :) >> >> >> 2007/9/3, Sebastiaan De Man <[EMAIL PROTECTED]>: >> >> To be honest I don't expect CMDB 2.1 to work with >> ITSM 7.0 without another patch. I did not download >> any CMDB 2.1 documentation yet, perhaps it is in >> the release notes? >> >> I was hoping EIE 2.1 was compatible with EIE 2.0 >> and only needed an upgrade of the binaries and >> forms, guess I need to catch up with my reading as >> well :( >> >> >> 2007/9/3, strauss <[EMAIL PROTECTED]>: >> >> The real question is not if you need CMDB 2.1.0 >> to work properly with >> ARS 7.1.00, but whether or not CMDB 2.1.0 will >> work with ITSM 7.0.01 >> Patch 005 or do we need to have been told to >> wait for patch 006? Guess >> I'll find out the hard way today... I plan to >> upgrade both 7.1 beta >> servers to 7.1 release code and see how that >> goes. Looks like CMDB >> 2.1.0 also contains a replacement for the EIE >> application, which we had >> ready for production and did not know was >> changing, so that throws >> another monkey wrench into the upgrade. >> >> Christopher Strauss, Ph.D . >> Remedy Database Administrator >> University of North Texas Computing Center >> http://remedy.unt.edu/ >> -----Original Message----- >> From: Action Request System discussion >> list(ARSList) >> [mailto:[EMAIL PROTECTED] On Behalf Of Rick >> Cook >> Sent: Monday, September 03, 2007 10:36 AM >> To: arslist@ARSLIST.ORG >> Subject: Re: 7.1 available today? >> >> HA! Hadn't caught that one. I think I'll wait >> for the first patch. >> >> Rick >> >> -----Original Message----- >> From: Action Request System discussion >> list(ARSList) >> [mailto: [EMAIL PROTECTED] On Behalf Of >> strauss >> Sent: Monday, September 03, 2007 8:26 AM >> To: arslist@ARSLIST.ORG >> Subject: Re: 7.1 available today? >> >> Interesting. The release notes for ARS 7.1 >> state that CMDB 2.0.1 >> requires Patch 004 to work properly with ARS >> 7.1.00. I wonder why they >> did not release it with ARS 7.1 since it is a >> required patch? It isn't >> on supportweb. Remind me not to try to create >> any classes in the CMDB >> until they get the patch released. >> >> Christopher Strauss, Ph.D. >> Remedy Database Administrator >> University of North Texas Computing Center >> http://remedy.unt.edu/ >> >> >> > ______________________________________________________________________ > __ > >> ____ >> ___ >> UNSUBSCRIBE or access ARSlist Archives at >> www.arslist.org ARSlist:"Where >> the Answers Are" >> >> >> > ______________________________________________________________________ > __ > >> _______ >> UNSUBSCRIBE or access ARSlist Archives at >> www.arslist.org ARSlist:"Where >> the Answers Are" >> >> >> > ______________________________________________________________________ > __ > _______ > >> UNSUBSCRIBE or access ARSlist Archives at >> www.arslist.org ARSlist:"Where the Answers Are" >> >> __20060125_______________________This posting was >> submitted with HTML in it___ >> > > Dwayne Martin > Computing Support > James Madison University > > ______________________________________________________________________ > __ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > ARSlist:"Where the Answers Are" > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > ARSlist:"Where the Answers Are" > > -- Kyle Whitley Systems Support Specialist Office of Information and Instructional Technology (OIIT) Board of Regents of the University System of Georgia ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
