I'm having an issue with the UT similar to what Mary reported with the Admin
tool.  It crashes whenever I open it.  Anyone else experiencing such joy?
 
Rick 
  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter
Sent: Wednesday, September 05, 2007 7:02 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.01 -P4


** 
We have had issues with modify all since the first 7.0.1 user took came out.
Also in my testing of patch 4 user tool I am getting out of memory errors.
 
Howard

 
On 9/4/07, Matt Reinfeldt <[EMAIL PROTECTED]> wrote: 

Mary,

The only other thing of note so far was a change in behavior in the User
Tool... I'm not sure which is correct, the new or the old... however, it had

been working consistently up until patch002, but not since ('broken' in
patches 003 and 004).

In any case, it is no longer possible to use a read-only enum column in a
table-field in the run-if of an active link... it's possible that this is 
only when in a table loop guide.  Our solution was to set a R/O enum field
on the form rather than the column, and that worked.

Other than that, we're still testing it all out.

Good luck!

Matt R. 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> 
Sent: Tuesday, September 04, 2007 8:43 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.01 -P4

Thank you Matt.  It did indeed fix the issue.  Any other issues have you 
encountered?  We also applied CMDB 2.0.1 P 3 and SLM 7.0.3 on our dev.

~Mary

949-975-5180 ext - 55180



            Matt Reinfeldt
            <[EMAIL PROTECTED]
              <http://FELDT.COM> FELDT.COM>
To
                                      arslist@ARSLIST.ORG
            Sent by: "Action                                           cc 
            Request System
            discussion                                            Subject
            list(ARSList)"            Re: ARS 7.01 -P4
            <[EMAIL PROTECTED]
            ORG> 


            09/04/2007 05:56
            PM


            Please respond to
            [EMAIL PROTECTED]
                   RG






Mary,

Try reinstalling the arserver with the one that was published on 8/30 (last
Thursday).  We went through the same experience in our development
environment.  Installing the "latest" AR Server 7.0.1 Patch004 resolved it.

Good luck,

Matt R.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: Tuesday, September 04, 2007 7:50 PM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.01 -P4

Hi,

We installed ARS 7.0.1 P 4 on our dev env yesterday.  The installation went
well w/o errors.  HOWEVER, we found a big issue, the Admin tool (P 4)
crashes everytime
we open the field properties on any form, any field.  Submitted a service 
request with BMC support today and have not heard anything back yet.

Any one else experienced the same issue?

Thanks,

~Mary

949-975-5180 ext - 55180



            patrick zandi 
            <[EMAIL PROTECTED]
            COM>                                                       To
                                      arslist@ARSLIST.ORG
            Sent by: "Action                                           cc
            Request System
            discussion                                            Subject
            list(ARSList)"            ARS 7.01 -P4
            <[EMAIL PROTECTED]
            ORG>


            08/22/2007 07:06
            AM


            Please respond to
            [EMAIL PROTECTED]  <mailto:[EMAIL PROTECTED]> 
                   RG






**
Anyone install this yet ? even a little, and play?
Any Complaints ?

ENV: Win 2003 /SP2

--
Patrick Zandi
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-- 
Howard Richter 

Remedy ServiceDesk Manager 
CedarCrestone Managed Services Center 

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