> Is it just me or does the compatibility matrix say that the Admin Tool is only supported on "Windows 2000, 2003 (32 or x64)"
It's just you. The line above states that the Admin Tool is supported on both XP and Vista. > Did the "Service Desk" application get renamed to "Remedy Help Desk 7"? That's how it was listed in the 7.0.01 matrix as well. We can switch it over to "Service Desk" in the next revision for complete accuracy. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Thursday, September 06, 2007 3:53 PM To: arslist@ARSLIST.ORG Subject: Re: Version 7.1 Compatibility Matrix All, Is it just me or does the compatibility matrix say that the Admin Tool is only supported on "Windows 2000, 2003 (32 or x64)". What happened to Windows XP? :) Do I need to downgrade my XP Pro box to Windows 2k? ( I really doubt it. It looks like BMC only listed SERVER OS's and not client OS's for the Admin Tool client. ) And .... Did the "Service Desk" application get renamed to "Remedy Help Desk 7"? ( Did ITIL v3 change some terms or is that a typo?) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
