Pls check following configurations and correct it.
1. Check the assignment configuration (Select a group to get the assignment. Make sure that the appropriate application is selected and at least one support staff there in this group) 2. patch 5 is installed 3. Check the relationship of operational catalog with company and application modules. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza Sent: Friday, September 07, 2007 4:22 PM To: arslist@ARSLIST.ORG Subject: Re: Request ID "In Process" SLM should not interfere with the assignment process.. Did you get any errors at the time you had installed your assignment engine? That I would think would have more bearing on a non working assignment process than installation of SLM.. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Oyefeso, Bola Sent: Friday, September 07, 2007 1:53 PM To: arslist@ARSLIST.ORG Subject: Re: Request ID "In Process" ** All check boxes are checked. Status of the assignments are "Enabled". We installed SLM, do you think that could cause this problem? ________________________________ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ This message contains information that may be privileged or confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
