Joe, Actually no. The admin tool did not say I need to, and I also changed the password on a v6.3 Mid-tier (patch 14?) and it connected just fine... so.... I think if the v6.3 Mid-tier can connect to the v6.3 server then that says something is working correctly. And when the v7.1.0 Mid-tier does not connect... well... I think I know where I think the problem is. I just do not know how to fix it.
I might try to find some time to upgrade the v6.3 server to the latest patch (22?) and see if that resolves the problem. But I need to find some time.... -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 9/10/07, Joe D'Souza <[EMAIL PROTECTED]> wrote: > You restarted the AR Server I am assuming after resetting the password.. > > Joe > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] Behalf Of Carey Matthew Black > Sent: Friday, September 07, 2007 10:31 AM > To: arslist@ARSLIST.ORG > Subject: Re: v7.1 Mid-Tier with v6.3 patch 20 ARS server... connection > problems? > > > Joe, > > Yep. I even reset the Mid-Tier password on the server and the mid-tier > from the same clipboard "Paste" action. But I still get no love from > the Mid-Tier. > > -- > Carey Matthew Black > Remedy Skilled Professional (RSP) > ARS = Action Request System(Remedy) > > Love, then teach > Solution = People + Process + Tools > Fast, Accurate, Cheap.... Pick two. > > > On 9/6/07, Joe D'Souza <[EMAIL PROTECTED]> wrote: > > Matt, > > > > I'm pretty sure you might have checked it - sure no one has reset the > > Mid-Tier connection password on the Admin tool?? > > > > Joe > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the > Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
