I don't know why it took me more than 10 years to figure out this one. The
escalation log actually shows you if you are running late, for example if
some escalation is taking so long that it delays others. If you never have
had this problem they you probably have not tried hard enough.
Whe the escalations are running late they create a log entry that has the
currentime and the firetime
I let the esclation log run overnight and I wanted to see how late (in
seconds) the escalations were delayed. This works on our linux. I'm sure
there are smart people that have solved this before, but I thought it was
cool enough to share.
% grep "set firetime of 1 second, firetime" arescl.log | awk '{print
$23-$21, "late at", $20, $21, $22, $23, $24}' | grep -v "^0" | sort -nr |
mail -s "late escalations report" [EMAIL PROTECTED]
The output looks something like this:
1495 late at firetime 1188930731, currenttime 1188932226
1097 late at firetime 1188973269, currenttime 1188974366
1093 late at firetime 1188961114, currenttime 1188962207
1090 late at firetime 1188934027, currenttime 1188935117
1023 late at firetime 1188942394, currenttime 1188943417
--
-Geoff Endresen
Amazon.com
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