The "Previous installation must be completed" error has nothing to do with Remedy. It could be any install on the box.
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Shellman, David Sent: Tuesday, September 18, 2007 12:27 PM To: arslist@ARSLIST.ORG Subject: 7.x Desktop client ** I'm full of questions lately. I guess a version upgrade will do that to some one. Our Citrix folks are attempting to install the 7.x client, specifically 7.0.1 Patch 004, on Citrix server (Windows 2000 Server). During the installation it comes up with error that there is previous installation that has to be completed. I checked the compatibility matrix and only XP and Vista are supported. Anyone able to get it installed? Any tweaks that you would like to share? Thanks, Dave Dave Shellman Phone: (717) 810-3687 Fax: (717) 810-2124 email: [EMAIL PROTECTED] Tyco Electronics MS 161-043 PO Box 3608 Harrisburg, PA 17105-3607 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"