Woah! Hold the phone! You've been fair in quoting me up until this point. > My point is, and I'll state it again, I believe it is irresponsible for people to make statements about something, such as ITIL in this instance, that they have no proof of. Norm stated that he thought Patrick's comments were 100% correct. Patrick's comments were that
1. ITIL doesn't save money 2. ITIL doesn't save time 3. ITIL doesn't save energy 4. ITL doesn't make sense My exact word-for-word statement was this: "And Pat is right--all change costs money at some point in the change process." _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
