Hi Fred, Any pointers on how to go about setting it. I never do this before.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Thursday, September 20, 2007 23:38 To: arslist@ARSLIST.ORG Subject: Re: Outgoing Date Format using HTML Template In the EmailDaemon.properties file for the Email engine there are entries for Date formats. Perhaps you need to set these com.remedy.arsys.emaildaemon.ARDATE= com.remedy.arsys.emaildaemon.ARDATEONLY= com.remedy.arsys.emaildaemon.ARTIMEONLY= Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Siti Hawa Bee SHAIK FARID Sent: Thursday, September 20, 2007 8:41 AM To: arslist@ARSLIST.ORG Subject: Re: Outgoing Date Format using HTML Template Dear Listers, Anyone can assist on this? I still can't figure it out :-( -----Original Message----- From: Siti Hawa Bee SHAIK FARID Sent: Tuesday, 18 September, 2007 21:52 To: 'arslist@ARSLIST.ORG' Subject: RE: Outgoing Date Format using HTML Template Dear Ashraf, The thing is, the setting for my AR Server was already set to dd/mm/yyyy but I'm puzzled why the date format for outgoing email is still in US format. Any further advice pls. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ashraf Sultana shaik Sent: Monday, September 17, 2007 18:04 To: arslist@ARSLIST.ORG Subject: Re: Outgoing Date Format using HTML Template Ashraf Sultana shaik wrote: > > hi, > > In a Windows environment, the date and time display format is based on > the Regional Setting Properties of Control Panel.Change the format to > indonesian then u will get u r required format i.e,(dd/month/year),by > default the format is english(united states). > > If the AR System server is running under a different account name or > using the default user configuration and you are unable to change the > regional properties, you can set the ARDATE, ARDATEONLY, or ARTIMEONLY > environment variables. > > regards, > Ashraf sultana. > > Siti Hawa Bee SHAIK FARID wrote: >> >> >> Dear Listers, >> >> >> >> I would like to check is there any way to change the date format as >> dd/mm/yyyy instead of mm/dd/yyyy. In Asia we use local date format >> instead of US date format. Any advised on this? Below is the tempate, >> look at the created date field. >> >> >> >> 1) I had checked AR Tool -> File -> Preference >> >> >> >> Date format : Short dd/mm/yyyy hh:mm:ss >> >> >> >> 2) In Admin Tool -> File -> Server Information >> >> Server Time : Fri Sep 14 hh:mm:ss >> >> >> >> ARS 6.3 patch 20 >> >> AR Helpdesk 6.0 >> >> >> >> _____ >> >> From: SG-IT Helpdesk >> Sent: Friday, September 14, 2007 09:24 >> Cc: SG-IT Helpdesk >> Subject: Item Technical Issue, Case HD000101628, Low urgency, has >> been assigned to ACS. >> >> >> >> Case >> <http://NTARSPSG01/arsys/forms/HPD:HelpDesk/Support/?cacheid=5b2ee7b7Vie wFor >> mServlet?server=ctdayrem02p&form=HD%3AHelpDesk&eid=HD000101628> >> HD000101628 >> has been assigned to your group Vendor, ACS. >> >> Kindly update action taken to SG-IT Helpdesk as we need to track the >> case till closure. >> >> _____ >> >> Requester User ID : cbdl0o >> >> Requester Name : San LEOW >> >> Phone : 6119 2331 >> >> Division/Department: PFS/Sector Management Office/, CBD >> >> Location : Plaza 1, #11-02 >> >> _____ >> >> Category : Desktop Type : Outlook >> Item : Technical Issue >> >> Date Created : 9/14/2007 9:22:00 AM >> >> _____ >> >> Status : Assigned >> >> Problem Description: Email format distorted. >> >> Serial Number : u659809 >> >> Model : AV5900 >> >> >> >> >> >> UOB EMAIL DISCLAIMER >> Any person receiving this email and any attachment(s) contained, >> shall treat the information as confidential and not misuse, copy, >> disclose, distribute or retain the information in any way that >> amounts to a breach of confidentiality. 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