I'm in a different world than you 2 :) Axton Grams
On 9/21/07, Kaiser Norm E CIV USAF 96 CS/SCCE <[EMAIL PROTECTED]> wrote: > True, but I'm pretty sure Gary's not using a load balancer. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Axton > Sent: Friday, September 21, 2007 10:46 AM > To: arslist@ARSLIST.ORG > Subject: Re: How to capture a user's computer name in the mid-tier? > > Depending on your mid-tier server config, this can be a little > trickier. If you have a load balancer, you will get the ip of the > load balancer, not the client. Some load balancers allow you to send > the ip through as an http header, so the js would have to be modified > to account for that if this is the case. > > Axton Grams > > On 9/21/07, Kaiser Norm E CIV USAF 96 CS/SCCE <[EMAIL PROTECTED]> > wrote: > > Gary: > > > > Copy the following text into your mouse buffer and paste it into > > Notepad: > > > > function env_ip_var() > > { > > var return_value = "<%=request.getRemoteAddr()%>"; > > return (return_value) > > } > > function env_hostname() > > { > > var return_value = "<%=request.getRemoteHost()%>"; > > return (return_value) > > } > > > > Save the file as get_client_info.jsp. > > > > Then copy that file into your SHARED folder on your Midtier. > > > > Then open your form in the Admin tool. Go to VIEW PROPERTIES, click > the > > APPEARANCE tab, and click EDIT WEB HEADER CONTENT. Paste the > following > > into the field: > > > > <SCRIPT src="/arsys/shared/get_client_info.jsp" > > language="Javascript"></SCRIPT> > > > > Save the form. > > > > Then create an active link that runs on SUBMIT or WINDOW OPEN or > > whatever that does a RUN PROCESS. The run process should be this: > > > > javascript.window.F(xxxfield idxxx).DoSet(env_hostname()); > > > > Replace "xxxfield idxxx" with the field ID of the field you want to > > capture the hostname. Just put the number--no dollar signs or quotes > or > > anything else. > > > > Save the AL. Give it a run. Should work like a champ. > > > > Let me know if you have any trouble. I have it working here on every > > ticket that's submitted. > > > > Norm > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > > [mailto:[EMAIL PROTECTED] On Behalf Of Opela, Gary L Contr > > OC-ALC/ITMA > > Sent: Friday, September 21, 2007 10:11 AM > > To: arslist@ARSLIST.ORG > > Subject: How to capture a user's computer name in the mid-tier? > > > > ** > > > > I am trying to capture a user's computer name in the mid-tier. I know > > that in the user tool you can use the following: > > > > > > > > $PROCESS$ c:\windows\system32\cmd.exe /c hostname > > > > > > > > However, that doesn't work in the mid-tier as you can not use a > > $PROCESS$ in the mid-tier. > > > > > > > > Any ideas? > > > > > > > > Thanks, > > > > > > Gary Opela, Jr > > > > Sr. Remedy Developer > > > > Leader Communications, Inc. > > > > 405 736 3211 > > > > > > > > __20060125_______________________This posting was submitted with HTML > in > > it___ > > > > > ________________________________________________________________________ > _______ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > ARSlist:"Where the Answers Are" > > > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the > Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
