Hello Listers,
I am trying to find out what solutions are out there that folks might be using as an alternate to DSO, to transfer Remedy tickets between Remedy servers. My customer cannot use DSO due to port and encryption level restrictions. Currently, we are using a solution provided to us by another group. This solution uses IBM WebSphere MQ and a product called ARSXML (not be to confused with ARXML, ARSXML is a product by N-Tuition, a Remedy partner out of Germany). This solution has some design pitfalls (on the ARSXML side) that are proving to be a challenge to overcome. So we want to see what other options out there might exist. One thought that was brought up several years back with this customer was to design and build a solution on Remedy Web Services, transferring tickets through SOAP, Mid-Tier to Mid-Tier. I believe they had a design prototype back then, but I was not involved in it, nor does anything exist of it. Has anyone done this, or some other solution that they could share? Any ideas or input anyone has is much appreciated. Regards, Jeff Jeff Lockemy Remedy Skilled Professional Serco North America (619) 524-2303 [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
