Chris,

Try
"’Product’ LIKE $Product$ + " + """" + "%" + """"

What's happening with
"’Product’ LIKE $Product$ + "%""
is, it takes "’Product’ LIKE $Product$ + " as one part of the string and
doesn't not know what to do with % followed by "". In an operation that uses
% there has to be a LIKE and since the LIKE is not found within the
operation it know not what to do with it.

Joe D'Souza
  -----Original Message-----
  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Moore, Chris
  Sent: Tuesday, October 02, 2007 2:59 PM
  To: arslist@ARSLIST.ORG
  Subject: Why does this set fields action fail?


  **
  Hey everyone-



  Hopefully this will be a simple question for someone!



  I made a display only form to act as sort of a QM control panel.  There is
a form on our system called AllTickets which contains basic information on
all types of tickets- ID, Summary, Status, etc.



  The form I made has a table and 2 character fields with menus that
correspond to fields on AllTickets.  The idea is that users can select an
item from the menu and get a list of all records on AllTickets that match.

  Once the user chooses a menu item, an active link sets a hidden field
(mdwAllTicketQualification/mdwAllTicketQualificationRelease) for a
qualification for the table.  The table qualification is



  (EXTERNAL( $mdwAllTicketQualification$)) AND (EXTERNAL(
$mdwAllTicketQualificationRelease$)) AND ( 'mdwLISTTicketNumber' LIKE ( "QM"
+  "%" )) AND ( 'mdwLISTStatus' !=  "Closed" ) AND ( 'mdwLISTStatus' !=
"Resolved" ) AND ( 'mdwLISTStatus' !=  "Rejected" ) AND ( 'mdwLISTStatus' !=
"Canceled" )



  This works fine if I use an exact match: ‘Product’ LIKE $Product$ or
‘Release’ LIKE $Release$.  However, we have a product called Classified.
There are several versions, stored as Classifieds 2.x for example, so I want
to be able to use wildcards.



  If I paste ‘Product’ LIKE $Product$ + “%” directly into
mdwAllTicketQualification, it does what I want it to do and returns all
records that start with Classifieds, but if I try and get an active link to
set “’Product’ LIKE $Product$ + “%”” into the field, I get an error that
says “Data values are not appropriate for arithmetic operation.”



  Apparently it’s treating the % like a literal character.  What do I have
to do to get that string set into the field?



  I hope this is clear- let me know if you need clarification on the
process.



  Thanks,
  Chris

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