Hi Eli

Could you perhaps tell me what size your company is. About how many
departments/business units, how many users, how many approvers per
department/business unit?

Thanks
Mel


On 9/26/07, Eli Schilling <[EMAIL PROTECTED]> wrote:
>
> Hi Melanie,
>
> We have 4 different approval processes and they vary slightly based on
> several different things.  In the config change approvals form we have
> something like 35 records for the various mappings.  You either have to be
> very general and hope it catches everything (i.e. map the process to a
> change type or a impact, etc) or be very specific; whereby each approval
> mapping has a value selected in virtually every field.  We chose the latter
> of the two options to ensure that no changes sneak by the approval process.
>
> Cheers!
>
> Eli
>
> ________________________________
>
> From: Action Request System discussion list(ARSList) on behalf of Melanie
> Snayer
> Sent: Tue 9/25/2007 11:26 PM
> To: arslist@ARSLIST.ORG
> Subject: Change Management v7 Approvals
>
>
> **
> Hi Listeners
>
> We are in the process of implementing Change Management v7 and have even
> created three more approval processes (this client's pretty stringent about
> control). We have now come to the point where we have to configure approval
> mappings for all of these approval processes and are not quite sure how
> detailed they should be. I know that the approvals can be configured based
> on various different criteria  e.g. Impacted areas, Operation Cat, Product
> Cat, etc. Now this (approval criteria) is quite a bit of information to
> consider so I would like to know what other organisations have base their
> approvals on, i.e. how detailed they are and how it seems to be working
> for them.
>
> Any info would be greatly appreciated.
>
> Thanks & Kind Regards
> Mel
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>
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