The numbers are part of the automated system put in place to submit, track, post, and distribute the documents. You'll notice that the numbers match the barcode at the end of the document. I know of no plans to change that anytime soon. However, the all the documentation can be downloaded in one bulk zip file from the EPD site - and those documents have filenames that match the master index. If you download those files and put them all in the same directory, you'll be able to use the master index just like you describe. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc.
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michelle L Sent: Friday, October 05, 2007 6:45 PM To: arslist@ARSLIST.ORG Subject: BMC Remedy Product Documentation Filenames ** Hi, David Easter and Fellow Listers: I'm sure this question has been posed before. I've noticed that for at least the past year that all of the product document PDFs have numbers for filenames. Although, I will always have a preference for the dark ages of books, I've adapted to the PDF format. In previous versions I liked the convenience of using the Master Index to search for a topic, click on the topic result, and auto-open the related product pdf on the exact page of the topic. This feature no longer works because all of the references in the Master Index are now invalid. Do you know if there are any plans to change the file name format to match the titles in the Master Index in the near future? Thank you as always for listening Michelle ====================================================================== Confidentiality Notice: The information contained in and transmitted with this communication is strictly confidential, is intended only for the use of the intended recipient, and is the property of Countrywide Financial Corporation or its affiliates and subsidiaries. If you are not the intended recipient, you are hereby notified that any use of the information contained in or transmitted with the communication or dissemination, distribution, or copying of this communication is strictly prohibited by law. If you have received this communication in error, please immediately return this communication to the sender and delete the original message and any copy of it in your possession. ====================================================================== __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
