Nothing wrong with the syntax. It looks like an issue with the patch.

Joe D'Souza

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Jarl Grøneng
Sent: Sunday, October 21, 2007 2:41 AM
To: arslist@ARSLIST.ORG
Subject: Re: Application-Query-Delete-Entry and server crash...


I see... This is the command...
$PROCESS$ @@:Application-Query-Delete-Entry "TMS:Flow"
'RootRequestInstanceID' = "$InstanceId$" AND 'ParentID' =
"$InstanceId$" AND 'Sequence Mode' = "Yes" AND 'Status' = "Pending"


However, the active link runs fine on path 2, but with patch 4 the
server crash...

--
Jarl

On 10/21/07, Dylan <[EMAIL PROTECTED]> wrote:
> I think what he's asking is, what do you have on the Run Process line?
>
> @@:Application-Query-Delete-Entry something something
>
> Wants to know what the something something is :)
>
> Just copy and paste the whole line into here. Easier to troubleshoot if
you
> can see the exact syntax.
>
> Dylan
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng
> Sent: Saturday, October 20, 2007 10:06 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Application-Query-Delete-Entry and server crash...
>
> Thats no problem, can query the string, and also delete them manually.
>
> --
> Jarl
>
> On 10/21/07, Joe D'Souza <[EMAIL PROTECTED]> wrote:
> > **
> >
> > Jarl,
> >
> > What's your query on the run process following the command
> > Application-Query-Delete-Entry
> >
> >
> > Joe D'Souza
> >
> >
> > -----Original Message-----
> > From: Action Request System discussion list(ARSList)
> > [mailto:[EMAIL PROTECTED] Behalf Of Jarl Grøneng
> > Sent: Saturday, October 20, 2007 3:22 PM
> > To: arslist@ARSLIST.ORG
> > Subject: Application-Query-Delete-Entry and server crash...
> >
> >
> > Hi,
> >
> > We see that the server crash when running this active link:
> > INT:CHGTMS:CRQ:ChangeSequence_OneLevelUp_ReBuildFlow
> >
> > This does a Set Field with a $PROCESS\$ Application-Query-Delete-Entry.
> >
> > If we change the active link to do a Run Process
> > @@:Application-Query-Delete-Entry, this shows up in
> > arerror.log:
> >
> > Failure during an attempt to perform an application command (ARERR
> > 4554)Application-Query-Delete-Entry "TMS:Flow"  ......
> >
> >
> > ARS 7.01 patch 4
> > Solaris 9
> > Oracle 9
> > ITSM7 patch 4
> >
> >
> > Running patch 2 also crash the server, but then its the notify function
> that
> > crash the server...
> >
> > --
> > Jarl
No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.5.488 / Virus Database: 269.15.5/1084 - Release Date: 10/21/2007
3:09 PM


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