Nothing wrong with the syntax. It looks like an issue with the patch. Joe D'Souza
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Jarl Grøneng Sent: Sunday, October 21, 2007 2:41 AM To: arslist@ARSLIST.ORG Subject: Re: Application-Query-Delete-Entry and server crash... I see... This is the command... $PROCESS$ @@:Application-Query-Delete-Entry "TMS:Flow" 'RootRequestInstanceID' = "$InstanceId$" AND 'ParentID' = "$InstanceId$" AND 'Sequence Mode' = "Yes" AND 'Status' = "Pending" However, the active link runs fine on path 2, but with patch 4 the server crash... -- Jarl On 10/21/07, Dylan <[EMAIL PROTECTED]> wrote: > I think what he's asking is, what do you have on the Run Process line? > > @@:Application-Query-Delete-Entry something something > > Wants to know what the something something is :) > > Just copy and paste the whole line into here. Easier to troubleshoot if you > can see the exact syntax. > > Dylan > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Jarl Grøneng > Sent: Saturday, October 20, 2007 10:06 PM > To: arslist@ARSLIST.ORG > Subject: Re: Application-Query-Delete-Entry and server crash... > > Thats no problem, can query the string, and also delete them manually. > > -- > Jarl > > On 10/21/07, Joe D'Souza <[EMAIL PROTECTED]> wrote: > > ** > > > > Jarl, > > > > What's your query on the run process following the command > > Application-Query-Delete-Entry > > > > > > Joe D'Souza > > > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > > [mailto:[EMAIL PROTECTED] Behalf Of Jarl Grøneng > > Sent: Saturday, October 20, 2007 3:22 PM > > To: arslist@ARSLIST.ORG > > Subject: Application-Query-Delete-Entry and server crash... > > > > > > Hi, > > > > We see that the server crash when running this active link: > > INT:CHGTMS:CRQ:ChangeSequence_OneLevelUp_ReBuildFlow > > > > This does a Set Field with a $PROCESS\$ Application-Query-Delete-Entry. > > > > If we change the active link to do a Run Process > > @@:Application-Query-Delete-Entry, this shows up in > > arerror.log: > > > > Failure during an attempt to perform an application command (ARERR > > 4554)Application-Query-Delete-Entry "TMS:Flow" ...... > > > > > > ARS 7.01 patch 4 > > Solaris 9 > > Oracle 9 > > ITSM7 patch 4 > > > > > > Running patch 2 also crash the server, but then its the notify function > that > > crash the server... > > > > -- > > Jarl No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.488 / Virus Database: 269.15.5/1084 - Release Date: 10/21/2007 3:09 PM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"