Andrew,

There is a fairly simple way to do this. You need to refresh the table
field with the field ID 1020. The run process
PERFORM-ACTION-TABLE-REFRESH 1020 should get the job done.

I think that should work for any window OPERATION except Dialog. (but
that OPERATION should not produce the error that you mentioned. So I
think you should be ok.)

BTW: You did not mention what ARS version your on. So my suggestion
should work in v6.3 and above. (Maybe in an earlier version too, but I
did not check.)

HTH

-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.



On 10/22/07, Andrew Hicox <[EMAIL PROTECTED]> wrote:
> Hello everyone:
>
> I have a an active link that fires  a push fields into a supporting
> form when the user clicks a button. Depending on some workflow,
> pushing to this supporting form may trigger further workflow which
> might in some cases push data back into the record the user clicked
> the button from. Resulting in the "someone else has modified this
> record" state.
>
> I call the "commit changes" action before I push the data to the
> supporting form. However, I need a way, once everything finishes
> firing, to force the client to reload the record that is currently
> being modified.
>
> Amazingly, there appears to be no run-process action for this? I
> thought for sure there'd be something like that.
>
> Does anyone know a way to have an active link reload the current
> record? Or any better solution to my problem?
>
> thanks everyone,
>
> -Andrew
>
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