UNCLASSIFIED You can easily monitor this by "Open with" the service account with your standard user email account. NOTE: Your standard email account will need permission to the service account mailbox.
Sandra Hennigan OSD Enterprise Remedy Administrator Apparently, there is nothing that cannot happen today. Mark Twain -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McManus Michael A SSgt HQ 754 ELSG/DOMH Sent: Tuesday, October 23, 2007 4:27 PM To: arslist@ARSLIST.ORG Subject: Re: more email problems *RESOLVED* Odd. Looks like there was an email stuck in the outbox of the mailbox we're using. Apparently that was causing the emails to queue up in the email messages form? We sent it and everything seems to have returned to normal. Michael A. McManus, SSgt, USAF Remedy Developer HQ 754 ELSG/DOMH -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Baxter, Andrew Sent: Tuesday, October 23, 2007 3:11 PM To: arslist@ARSLIST.ORG Subject: Re: more email problems ** I ran into a similar issue and the resolution in my case was to upgrade the Outlook client to the 2007 version. Additionally, you need to ensure the outlook client is not running in cached mode. Thanks, Andrew Baxter From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McManus Michael A SSgt HQ 754 ELSG/DOMH Sent: Tuesday, October 23, 2007 4:00 PM To: arslist@ARSLIST.ORG Subject: more email problems ** Dear listers, We're having some problems today with emails backing up in the email messages form. Occasionally we'll lose connectivity to the exchange server and the emails start backing up. In that case, we generally restart the email engine service once connectivity is restored and the emails start to flow. We haven't made any configuration changes on our end today, but for some reason, emails are backing up. We've restarted the service several times and the emails will go out, but they start backing up again shortly afterward. I checked the stderr and stdout logs to no avail. However, the AR System Error Logs form is packed with entries. I have thousands of entries with a message text of "The system cannot find the file specified." and several with the text "The specified procedure could not be found." I've never run into anything like this. Like I said, normally we just restart the service and everything seems to work itself out. Anyone seen anything like this that could assist? Win Server 2003 R2 SQL 2K ARS 5.1.2 Thanks much, Michael A. McManus, SSgt, USAF Remedy Developer HQ 754 ELSG/DOMH __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
