Yeah. Dump them all. The first entry may have caused the SLM BRIE service to die, so you might have to restart ARS (armonitor keeps watch over this service...but if it restarts too many times in too short of time, it'll stop trying to restart it).
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Matthew Perrault Sent: Wednesday, October 31, 2007 2:04 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7 SLM: Anyone using it in a REAL world environment? ** ARS 7.0.01 Patch 4 SLM 7.0.3 :-) Of course reading through the KB, I think one problem I might be having is a bunch of orphaned records in the Application Pending form. Thanks, Matt ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Davies, J.T. Sent: Wednesday, October 31, 2007 3:07 PM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7 SLM: Anyone using it in a REAL world environment? Hi Matt, Yep, I do...after some of the same frustrations. I was originally on AR 7.0.1 Patch 1 and SLM 7.0 (no patch) and was having a heckuva time with it (with symptoms like you are documenting). "They" recommended I upgrade to ARS 7.0.1 Patch 4 and SLM 7.0.3. Upon doing this, most of the symptoms went away. What versions are you on? J.T. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Matthew Perrault Sent: Wednesday, October 31, 2007 11:51 AM To: arslist@ARSLIST.ORG Subject: ITSM 7 SLM: Anyone using it in a REAL world environment? ** All, Is anyone using SLM with ITSM 7? If so do you have it working? I created the Service Target, yet it just sits there in Build In Progress status. I checked the Data Sources and some of the filters were built successfully, but a majority are just sitting there in "Build In Progress", I've tried re-creating them, but that doesn't work. Looked at the Advanced tab and the Fields and Join Form Create Status is sitting in Create in Progress. I looked for the filters and such and it doesn't seem like it created them. Just wondering if anyone else has any ideas on where to look to sort this out. Do I need to go to the Application Pending form and delete all those entries that are sitting there with Create-Rule? This is so VERY frustrating. Thanks Matt __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
