Eli,
Did you this document on BMC's website? 
Can you supply a URL for us?  
Thanks,

John J. Reiser
Software Development Analyst
Remedy Administrator/Developer
Lockheed Martin - MS2
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased
by me 
 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Elinore AR
Sent: Thursday, November 08, 2007 10:41 PM
To: arslist@ARSLIST.ORG
Subject: Re: One notification engine to rule them all?

Just in case anyone hasn't seen this doc named
"ITSPAddFieldsNotification-Instruction" from Remedy, on pages 20-22 of
this doc, it described how you can create your own notification using
the Notification Engine. The rest of the doc described in detail how you
can enable notification even for the custom fields you added in your
form. I found this doc very helpful when I needed to create a custom
notification for some of our forms that have custom fields added to it.

(If you cant find the file, feel free to email me. I tried to attach the
file here but got rejected)

Cheers!

~ Eli ~
http://docs.google.com/Doc?id=df5vs5vj_0fvdv72

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