I don't really know - my guess was that it was an inadvertant byproduct of an unrelated change to the API structure, and that BMC didn't document it because they probably didn't realize the new requirement was there any more than we did.
Rick On 11/14/07, Joe D'Souza <[EMAIL PROTECTED]> wrote: > > ** It can't have been 6.3. I used to make changes to several views at a > time and then perform one massive save and it worked in 6.3. Is there > anything more than meets the eye? A reason behind why they have changed > that? > > *Joe D'Souza* > > -----Original Message----- > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] Behalf Of *Rick Cook > *Sent:* Wednesday, November 14, 2007 2:23 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Re-appearing Expand Boxes SOLVED > > ** Don't be too embarrassed, Dwayne - that is a recent requirement that > caught most of us unawares. You used to be able to save them all at once > without a problem, but then I think in v6.3 or 7, something internal > changed, and now we have to save them individually. > > Rick > > On 11/14/07, Dwayne Martin <[EMAIL PROTECTED]> wrote: > > > > This is embarrassing, but after seven years of Remedy development, I > > didn't know that you had to save each form view one at a time. I thot you > > could modify them all, then update them with one big save. So I was > > updating the fields in each view, and the last view I changed would stay > > changed, and the others would revert. > > > > Thanks to Ajit Singh of Support for the answer. > > > > Dwayne Martin > > James Madison University > > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > Hello everyone, > > > > We have a customized GN:CallEntry form with lots of fields whose Expand > > Boxes we want to hide. So we change the "Expand Box" field attributes from > > "Default" to "Hide," save the form and close it. But when we reopen the form > > the Expand Boxes are there again and they have reverted to "Default." > > > > Sometimes they revert right away, but usually it depends on how long you > > let the form sit. If you reopen it in half an hour, about half of the > > fields have reverted, but if you wait till the next day they all have. (Sort > > of like radio-active half-life, each one flipping at random till there are > > none left.) It seems to go by views, all of the fields for a particular > > view flip at once. And it only seems to affect this one form, but since it > > is our main form and it has lots of fields it is annoying. > > > > Any idea what might cause this? > > > > (ARS 7.1, Linux server, Oracle 9.2 db) > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
