Fellow Listers, I've been in contact with Remedy Support and have gotten the expected, usual response as of late - nothing really towards my question. Anyways, does anyone have a list of the "out of the box" ITSM 7.0 Reports? In the document "Remedy Help Desk for the Enterprise 6.0 User's Guide" I was able to see the 6.0 reports. I was directed to the "BMC Remedy 7.0 What's New in Release 7.0" document, which just has some additional reports.
I asked the question if the same reports that are in 6 are still in 7. I have not received a response. So, does anyone have a list of the 7.0 reports? Regards, Benjamin M. Trimmer ITIL v3 Foundation Certified Remedy Skilled Professional Senior Business Analyst, IT Services Group Enbridge Energy Company, Inc. * * * * * * * * * * * * * * * * * * * * * * * * * IMPORTANT NOTICE* * * * * * * * * * * * * * * * * * * * * * * * * Unless otherwise indicated or obvious from the nature of the transmittal, the information contained in this email message is CONFIDENTIAL information intended for the use of the individual or entity named herein. If the reader of this message is not the intended recipient, or the employee or agent responsible to deliver it to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately notify the sender using the above contact information or by return email and delete this message and any copies from your computer system. Thank you. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
