Rabi,

I do not have ITSM 7 available.  I am in the middle of project 
documentation, listing the differences between 6 and 7.

Regards,

Benjamin M. Trimmer
ITIL v3 Foundation Certified
Remedy Skilled Professional
Senior Business Analyst, IT Services Group
Enbridge Energy Company, Inc.




Rabi Tripathi <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 
<arslist@ARSLIST.ORG>
11/14/2007 04:12 PM
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arslist@ARSLIST.ORG


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Subject
Re: 7.0 ITSM Reports






Banjamin:
I don't know how much detail are you looking for, but
if you need a simple list of report names, do a query
on "Reports" form and then do a Remedy report to a
file on it to get a list.

I am assuming you have an ITSM 7 installation
available.


> On 11/14/07, Benjamin Trimmer <[EMAIL PROTECTED]>
> wrote:
> >
> > **
> > Fellow Listers,
> >
> > I've been in contact with Remedy Support and have
> gotten the expected,
> > usual response as of late - nothing really towards
> my question.  Anyways,
> > does anyone have a list of the "out of the box"
> ITSM 7.0 Reports?  In the
> > document "Remedy Help Desk for the Enterprise 6.0
> User's Guide" I was able
> > to see the 6.0 reports.   I was directed to the
> "BMC Remedy 7.0 What's New
> > in Release 7.0" document, which just has some
> additional reports.
> >
> > I asked the question if the same reports that are
> in 6 are still in 7.  I
> > have not received a response.
> >
> > So, does anyone have a list of the 7.0 reports?
> >
> > Regards,
> >
> > *Benjamin M. Trimmer**
> > ITIL v3 Foundation Certified**
> > Remedy Skilled Professional
> > Senior Business Analyst, IT Services Group**
> > Enbridge Energy Company, Inc.*
> 
>
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