I have a manager that when he clicks on the Approval button on the CHG:TSKJoinAPDetailSig form nothing happens except for you can see the button being depressed. This happens in both the client and web. When running the active link log no enteries are added on the log. He has the same rights as the other managers which are able to approve request. I have removed the button, activelink and also deleted the user and recreated them all with no luck. On the same he able to use the close button. He is able to approve from the Approval Console just not from the CHG:TSKJoinAPDetailSig form. I would tell him to just use the aproval console but the approval email point managers to the CHG:TSKJoinAPDetailSig form.
Remedy 6.3 patch 20 running on HP UX All managers have floating lic. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
