I thought I tried that, but evidently not. It works!! Many Thanks Fred!
Pete -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Thursday, November 15, 2007 10:26 AM To: arslist@ARSLIST.ORG Subject: Re: Is a Case function possible in Remedy? Oops ... It should have been WHERE C1 = '$1$' Or WHERE C1 = '$Request ID$' Since it is a character string it must be enclosed in single quotes -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joran, Peter P, CTR, OSD-CIO Sent: Thursday, November 15, 2007 9:21 AM To: arslist@ARSLIST.ORG Subject: Re: Is a Case function possible in Remedy? Tried that too Fred. Thanks for the thought Pete -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Thursday, November 15, 2007 10:11 AM To: arslist@ARSLIST.ORG Subject: Re: Is a Case function possible in Remedy? Make your Where clause WHERE C1 = '$C1$' Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joran, Peter P, CTR, OSD-CIO Sent: Thursday, November 15, 2007 9:03 AM To: arslist@ARSLIST.ORG Subject: Re: Is a Case function possible in Remedy? All Interesting responses and many thanks for the input. The list never lets me down and for that I'm very grateful!! I was hoping to use a simple single AL. Direct SQL was my first choice and it works great IF... I put a WHERE clause at the end of the statement with a specific request ID. Any ideas on how to make a direct SQL call look at the 'CURRENT TRANSACTION'? This works SELECT C536870937, CASE WHEN C536870937 = '1' THEN 'January' WHEN C536870937 = '2' THEN 'February' WHEN C536870937 = '3' THEN 'March' ELSE 'Unknown' END Month2 FROM T689 WHERE C1 = '000000000000006' This does not work SELECT C536870937, CASE WHEN C536870937 = '1' THEN 'January' WHEN C536870937 = '2' THEN 'February' WHEN C536870937 = '3' THEN 'March' ELSE 'Unknown' END Month2 FROM T689 WHERE C1 = $C1$ Pete -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Tuesday, November 13, 2007 8:42 PM To: arslist@ARSLIST.ORG Subject: Re: Is a Case function possible in Remedy? I think I would use a Guide structure to emulate the Case. That way, you would drop out of the guide when a condition that was present in the Run If quals of all of the Als/Filters in the Guide was met, and it would only be set when it ran the matching WF object. Rick -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Michiel Beijen Sent: Tuesday, November 13, 2007 1:19 PM To: arslist@ARSLIST.ORG Subject: Re: Is a Case function possible in Remedy? If your example is really as simple as " if 1 then January..." try this: * create a drop-down field with values 1 - 12 and add the months * set the integer to this field - it will display your textual value. If you would do another set fields from your drop down field to a char field; you'll have the textual value in the char field. Regards, Michiel On Nov 13, 2007 8:26 PM, Dwayne Martin <[EMAIL PROTECTED]> wrote: > Another way of doing what amounts to a case function is to have your active links or filters in a guide. Each link or filter has a "Run If" statement, then it takes whatever action you want, and exits the guide. At the very end you can have a default that runs no matter what. > > Dwayne Martin > James Madison University > > ---- Original message ---- > >Date: Tue, 13 Nov 2007 10:07:37 -0800 > >From: Thad K Esser <[EMAIL PROTECTED]> > >Subject: Re: Is a Case function possible in Remedy? > >To: arslist@ARSLIST.ORG > > > > ** > > Pete, > > > > As Matt mentions, if you are trying to convert a > > number to a specific string, you can have all kinds > > of fun just using a single set fields. For example, > > if $IntegerField$ is a number from 1-12, you can > > convert it to a month with the following set fields > > into a string: > > RTRIM(SUBSTR( "January February March April > > May June July August > > SeptemberOctober November December ", > > ($IntegerField$ - 1) * 9, (($IntegerField$ - 1) * 9) > > + 8)) > > > > If you really want to go gangbusters with this > > approach search the archives for "conversion to > > julian date" to see what's possible. > > Thad Esser > > Remedy Developer > > "Argue for your limitations, and sure enough, > > they're yours."-- Richard Bach > > > > "Carey Matthew Black" To arslist@ARSLIST.ORG > > <[EMAIL PROTECTED]> cc > > Sent by: "Action Subject Re: Is a Case > > Request System function possible in > > discussion Remedy? > > list(ARSList)" > > <arslist@ARSLIST.ORG> > > > > 11/13/2007 09:18 AM > > > > +---------------------+ > > | Please respond to | > > | arslist@ARSLIST.ORG | > > +---------------------+ > > > > > Peter, > > > > Another variation on that is to use a filter on Get > > Entry and a > > Display only field. That way the Set field action > > simply returns the > > 'Display Only' field and the filters in effect do > > the "Case" operation > > to map a value of 1 to "January" from the record > > that is being > > returned. > > > > Or... > > If the integer value is actually a Selection field > > then I think that > > field can do the map to an English string by simply > > returning the > > value to a Char field instead of an Integer field. > > > > However those solutions make some assumptions about > > how you are using > > the case statement too. (maybe they apply maybe they > > do not.) > > > > -- > > Carey Matthew Black > > Remedy Skilled Professional (RSP) > > ARS = Action Request System(Remedy) > > > > Love, then teach > > Solution = People + Process + Tools > > Fast, Accurate, Cheap.... Pick two. > > > > On Nov 13, 2007 11:45 AM, Eric Cleereman (IT) > > <[EMAIL PROTECTED]> wrote: > > > Hi Pete, > > > > > > Here are a couple options: > > > > > > 1. If your DB supports Case, you can do a set > > fields using SQL. > > > 2. You can store the values in a separate form, > > then set the values from > > > that. > > > > > > We use the second option, as it seems a lot easier > > to maintain. We've > > > got a form which stores the month in 4 fields. M > > is 1-12, MM is 01-12, > > > MMM is Jan-Dec, and MMMM is January-December. > > This allows easy > > > conversions between any of these formats. > > > > > > Eric Cleereman > > > > > > > > > -----Original Message----- > > > From: Action Request System discussion > > list(ARSList) > > > [mailto:[EMAIL PROTECTED] On Behalf Of Joran, > > Peter P, CTR, OSD-CIO > > > Sent: Tuesday, November 13, 2007 11:30 AM > > > To: arslist@ARSLIST.ORG > > > Subject: Is a Case function possible in Remedy? > > > > > > All > > > Is there a way to do a case function, or something > > like it, in remedy > > > for a set fields action? > > > > > > For example: > > > If 1 than January > > > If 2 than February... > > > > > > Thanks > > > Pete > > > ARS 6.3 > > > SQL Server 2000 > > > > ________________________________________________________________________ ____ ___ > > UNSUBSCRIBE or access ARSlist Archives at > > www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where > > the Answers Are" > > > > ***IMPORTANT NOTICE: This communication, including > > any attachment, contains information that may be > > confidential or privileged, and is intended solely > > for the entity or individual to whom it is > > addressed. If you are not the intended recipient, > > you should delete this message and are hereby > > notified that any disclosure, copying, or > > distribution of this message is strictly prohibited. > > Nothing in this email, including any attachment, is > > intended to be a legally binding signature.*** > > > > __20060125_______________________This posting was > > submitted with HTML in it___ > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- Met vriendelijke groet / Kind regards Michiel Beijen ______________________________________________________ MANSOLUTIONS Energieweg 60-62 3771 NA Barneveld The Netherlands Tel. +31-(0)612968592 Mail [EMAIL PROTECTED] Internet http://bsm.mansolutions.nl ________________________________________________________________________ ____ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
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