Just to add, you can refer to this Remedy page explaining Mid-Tier Date/Time
http://www.remedy.com/customers/dht/archive/04-04-2005_B.htm Cheers! ~ Eli ~ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"