Hi Frank,
Also check on the AR System Email Messages form - click the "Display Advanced Options" to Yes and then look on the "Message Information" tab for the Parse Message value. Sylvia Holy 703-277-1513 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Hall Chad - chahal Sent: Tuesday, November 20, 2007 10:35 AM To: arslist@ARSLIST.ORG Subject: Re: Email Template Parsing Check your stderr.log file or the AR System Email Error Logs form for errors. It's bound to be getting some kind of error. Also check your AR System Email Mailbox Configuration entry for your "Incoming" mailbox and confirm that 'Email Action' is set to "Parse" Chad Hall (501) 342-2650 ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frank Caruso Sent: Tuesday, November 20, 2007 9:31 AM To: arslist@ARSLIST.ORG Subject: Email Template Parsing ** I am attempting to send and email template to the Email Engine to have it create a record. I've exported an Email Tempalte, filled in the required fields and sent it to the server. I see the email land in the specifed servers mailbox on the UNIX server. I then see the email engine pick up the message and create a record in the AR System Email Messages form but then nothing else happens. I would expect the email engine to parse the message and create the record but nothnig happens. Frank __20060125_______________________This posting was submitted with HTML in it___ ************************************************************************ * The information contained in this communication is confidential, is intended only for the use of the recipient named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please resend this communication to the sender and delete the original message or any copy of it from your computer system. Thank you. ************************************************************************ * __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
