Yes there is a limitation in affect right now on the server. Here is an
example of what we are doing, but of course the code is not 100%
correct:
said syntax error
?
SELECT "HPD:HelpDesk"."Assigned To Group+", "HPD:HelpDesk"."Assigned To
Individual+", "HPD:HelpDesk"."Assignee Login Name", "HPD:HelpDesk"."Case
ID+", "HPD:HelpDesk".Source, "HPD:HelpDesk".Status,
"HPD:HelpDesk"."Submitted By"
FROM "HPD:HelpDesk" "HPD:HelpDesk"
WHERE ("HPD:HelpDesk"."Assignee Login Name"='Jack Zaldivar') AND
("HPD:HelpDesk".Status<>'Resolved' And "HPD:HelpDesk".Status<>'Closed')
AND ("HPD:HelpDesk"."Create Time"<SYSDATE)
ORDER BY "HPD:HelpDesk"."Case ID+"
11:11:11 AM
?
that's just an example
11:11:23 AM
?
not what we REALLY want
11:11:30 AM
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Frank Caruso
Sent: Friday, December 14, 2007 11:08 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy SQL query assistance... Please Help.
** I think he mentioned that the SERVER has been limited to 1000.
On Dec 14, 2007 11:03 AM, Evans.Randy <[EMAIL PROTECTED]>
wrote:
**
Change your preferences to unlimited while you run the macro. You
probably don't want to go against the database itself. Remedy has a
tendency to store dates as long integers based on the number of seconds
since 1/1/1970.
________________________________
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Martinez, Raul (ISD, IT)
Sent: Friday, December 14, 2007 9:47 AM
To: arslist@ARSLIST.ORG
Subject: Remedy SQL query assistance... Please Help.
**
Can anyone assist me in either in connecting an ODBC connection to
Remedy through Access or with creating a SQL search query for $DATE$
function? I am needing to grab all submitted tickets for current day
based on certain submitters. I already have a remedy macro created but
it would be easier with a SQL query. I had to split the macro up several
times due to the server being limited to only 1000 line return.
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